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Privacy statement

Ealing Council (the “council”) owns, manages and runs this website.

Information about Ealing’s website

If you are browsing our website you do not need to disclose your personal details.

Personal information we collect

The council does not capture or store any personal information about individuals who access this website (see cookies below) except where you voluntarily choose to give the council your personal details either via email, to make a payment, by using an online form on the website, registering with us or by enquiring about any jobs at Ealing Council.

If you subscribe to our mailing lists for information, we will ask you to indicate the areas in which you are interested so that we can tailor the information, which we send to you to cover the areas, which we believe you might be interested in.

What we do with personal information

We use this information only for the intended purpose that you have provided it for.

However, the information you provide may be used within other departments of the council to provide a complete service to you.

Your information will be held only for as long as necessary and it will not be passed to any other parties.

In some cases the council may use your information for another purpose if it is under a legal duty to do so.

Ealing Council has a duty to protect the public funds it administers, and accordingly may use the information you have provided for the prevention and detection of fraud. It may also share this information with law enforcement agencies and other bodies responsible for auditing or administering public funds for these purposes.

Where Ealing Council discloses personal information this is carried out in accordance with its registration under the Data Protection Act 1998 and Ealing Council's Trust Charter and Fair Processing statement.

Ealing Council has implemented technical measures to safeguard your information from:

  • unauthorised access
  • improper use or disclosure
  • unauthorised modification
  • unlawful destruction or accidental loss


Ealing Council makes use of cookies to allow the council to personalise its website to meet your requirements. If you do not wish to receive a cookie, then you can set your web browser to reject/deny it. In Internet Explorer this can be done by adjusting the privacy settings within “Internet Options” from the “Tools” menu.
Information collected automatically to improve our website

Ealing Council collects and stores the following information that is automatically recognised. The:

  • date and time
  • originating IP
  • type of browser
  • operating system used
  • URL of the referring page
  • object requested
  • completion status of the request

Visitors to our website remain anonymous as the council does not seek to link any of the data collected to individuals. The information only allows the council to assess the popularity of the pages on the website, so that continual improvements can be made to the site.
Definition of terms:

Browser: Short for Web browser, a software application used to locate and display Web pages. The two most popular browsers are Microsoft Internet Explorer and Firefox.

Cookie: Cookies are text of information that are stored on your computer by the websites you visited. Cookie information contains an ID tag that will be used to recognize you when you return to the page and personalise your visit. Information supplied by cookies can help analyse the profile of our visitors and help to provide you with a better user experience.

IP (Internet Protocol): The technical standard by which data is transferred between two devices. All networks connected to the internet speak IP,

IP address: An Internet Protocol address (IP address) is a numerical label assigned to each device (e.g., computer, printer)

URL: Web sites are found by their addresses. Each website has a URL, or Uniform Resource Locator, assigned to it.

Web server: Makes it possible to be able to access content like web pages, or other data from anywhere as long as it is connected to the internet.


Please note that this privacy statement does not cover links to other websites.

Notification of changes

As Ealing Council creates new online services this may generate a need to amend this privacy statement. If substantial changes are made the council will highlight such changes on the home page of the website.
Future developments

If our information changes at any time in the future Ealing Council will post the policy changes on this page.


If you have any queries about the privacy policy please contact :

Information and Compliance Officer, IMG, Perceval House, 14/16 Uxbridge Road, Ealing, W5 2HL.
Tel: (020) 8825 8282
Email: dataprotection@ealing.gov.uk

If you are not satisfied with our response you may wish to contact the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire, CK9 5AF
Website: http://www.informationcommissioner.gov.uk/