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Service Areas


We deliver Adult Social Care services in the following ways:

Reablement

Our in-house Reablement Team supports people to regain the skills to live independently at home.

Occupational Therapy

Our Occupational Therapy Team works creatively to ensure individuals can access the information, equipment and technology that best supports them.

Assessment and Review

Our Social Work Teams work with people to create plans that are specific to individuals’ needs and goals. Our services are integrated with the NHS to address learning disabilities, mental health issues and intermediate care.

Safeguarding

Our Safeguarding Team works closely with people and their wider network in cases where abuse is suspected. Wherever possible, the service user will make decisions about the support or intervention they want. Where an individual is unable to make this decision, a family member or advocate will work closely with all safeguarding agencies.

Commissioning and Brokerage

Our Commissioning and Brokerage Teams are key to ensuring the right services are available. The team also supports the drive for a sustainable market offering both value for money and person-centred support. The team works closely with all social work teams, plus partners and providers, to understand the changing needs of individuals.

Mental Health and Forensic Services

Our Mental Health and Forensic Services Teams support individuals with a variety of mental health needs, helping them manage their mental health challenges both in and out of hospital.

State Benefits

Our Community Benefits Team provides advice and assistance for identifying appropriate benefits and services, completing and submitting claims, and facilitating appeals and tribunal processes. We also have a Benefits Advice Line that provides general advice about benefit entitlements.

Carers

A range of services are available for carers, including assessment services. This provision supports carers with respite opportunities and accessing health and wellbeing services. It also provides advice and information about wider family relationships, employment, financial issues, and education and learning matters. In addition, we run a dedicated Carers’ Centre, and offer one-off grants, access to handyperson support, and discounted leisure passes

Adults Service Areas - In House Council Services
  • Cowgate Day Centre in Greenford is a council-run day service for adults with learning disabilities and challenging needs.
  • Michael Flanders Resource Centre provides day opportunities for individuals over 65 who have been assessed as having critical or substantial needs.
  • Ealing Shared Lives is a placement service providing carers for family-based placements involving adults with learning disabilities on a short or longer-term basis.
  • The Solace Centre in West Ealing is a daytime drop-in centre for adults aged 20-65 with mental illness.
  • The short break service is a registered care home, providing short breaks or respite care for adults with learning disabilities.

Partnerships

We value our close working relationships with other council departments, other West London Boroughs, and the NHS and voluntary sector.

Importantly, we are committed to working towards greater alignment and integration to improve service users’ independence and wellbeing.